Returns
Returns & Replacement Policy
At GFashion, we are committed to ensuring you and your family love every item you receive. We maintain a strict quality check process, but in the rare event of a concern, we offer a 7-Day Replacement Policy for damaged goods.
1. Eligibility for Replacement
We provide replacements exclusively for items that arrive in a damaged condition.
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Timeframe: You must notify our team within 24 hours of receiving your package to be eligible.
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Condition: The item must be in its original, unused condition—unwashed, unhindered, and with all original tags and packaging intact.
2. How to Report a Damage
If your order arrives damaged, please contact our support team immediately via Email or WhatsApp. To help us resolve this quickly, please include:
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Your Order Number.
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Clear photographs or a video showing the damage to the product.
3. The Exchange Procedure
Once our team verifies the claim, we will provide you with the return address.
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Shipping: Customers are responsible for the courier charges incurred when sending the damaged item back to our facility.
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Secure Packing: Please ensure the item is packed securely to prevent further damage during transit.
4. Our Resolution
Upon receiving and inspecting the returned item, we will:
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Replace: Dispatch a brand-new replacement of the same product.
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Alternatives: If the item is out of stock, we will offer an equivalent exchange or store credit for your next purchase.
5. Important Exclusions
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Refund Policy: Please note that we do not offer monetary refunds. All valid claims are resolved through replacements or store credit.
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Non-Eligible Items: We cannot accept replacements for items that have been worn, washed, or altered in any way.
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Mishandling: Damages resulting from improper use or negligence after delivery are not covered under this policy.
Need Assistance? We are here to help you have the best shopping experience possible.
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Email: sales@gfashion.in
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Phone/WhatsApp: 9952286205
By completing a purchase at gfashion.in, you agree to the terms and conditions of our exchange and replacement policy. Thank you for supporting our brand!
GFASHION
10 A, SANJAY NAGER 2ND STREET,TIRUPUR,
TAMILNADU- 641607